HubSpot vs Zendesk
A side-by-side comparison of HubSpot and Zendesk.
| Visit website | Visit website | |
|---|---|---|
| Description | CRM platform with marketing, sales and service tools on one database | Customer service software with ticketing and AI agents |
| Pricing | FreemiumProprietary | Free trialProprietary |
| Developer | HubSpot | Zendesk |
| Ratings | 4.7(15.7K) · App Store | 4.5(4.2K) · App Store |
| Platforms | ||
| Web | ||
| iPhone | ||
| Android | ||
| Features | ||
| AI assistant | ||
| Contact management | ||
| Email automation | ||
| Email tracking | ||
| Integrations | ||
| Pipeline management | ||
| AI agents | ||
| Analytics | ||
| Built-in automations | ||
| Knowledge base | ||
| Live chat widget | ||
| Ticketing | ||