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Chatwoot vs Zoho Desk

A side-by-side comparison of Chatwoot and Zoho Desk.

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DescriptionOpen-source omnichannel support desk and live chatContext-aware help desk software from Zoho
PricingFreemiumOpen source(MIT)FreemiumProprietary
DeveloperChatwootZoho
Ratings37.7Kstars4.7(1.6K) · App Store
Platforms
Web
iPhone
Android
Self-hosted
Features
AI chatbot
API access
Knowledge base
Live chat widget
Shared inbox
Unified social inbox
AI assistant
Analytics
Built-in automations
Integrations
Ticketing

Alternatives to both Chatwoot and Zoho Desk