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Apps with AI chatbot

4 apps

Top AI chatbot apps ranked by the community

  1. Intercom

    2.1(172) · App Store

    Intercom is a customer service platform that combines a chat messenger for websites and apps with a shared inbox, ticketing and a help center. Its AI agent, Fin, answers customer questions using your support content and can hand conversations over to human agents; it can also be added to other help desks. Product tours and proactive messages help onboard and engage users.

    12 Intercom alternatives

    Pros

    • Fin AI agent answers questions from your support content
    • Polished messenger for websites and mobile apps
    • Product tours and proactive messages help onboard users

    Cons

    • Expensive, with AI resolutions billed on top of seats
    • Pricing structure is complex and hard to predict
    • More than a small team needs for basic live chat
    Cost / License
    Free trialProprietary
    Categories
    Customer Support & Live Chat
    Platforms
    WebiPhoneAndroid
    Features
    AI agentsAI chatbotKnowledge baseLive chat widgetShared inboxTicketing
    Visit websiteMore about Intercom

  2. Crisp

    4.7(3.8K) · App Store

    Crisp is a French customer messaging platform that gathers website chat, email, WhatsApp, Instagram, Messenger and other channels into one shared inbox. It includes a chatbot builder, AI answers based on your own content, a knowledge base, email campaigns and a status page. A free plan covers basic live chat, and paid plans add automation, AI features and more channels.

    8 Crisp alternatives

    Pros

    • Shared inbox for chat, email, WhatsApp, Instagram and Messenger
    • Bundles a knowledge base, email campaigns and a status page
    • French company with a GDPR-minded approach to customer data

    Cons

    • Free plan is limited to basic chat, while AI and automation need paid plans
    • Reporting is lighter than in help desks built for large enterprises
    Cost / License
    FreemiumProprietary
    Categories
    Customer Support & Live Chat
    Platforms
    WebWindowsMaciPhoneAndroid
    Features
    AI chatbotGDPR compliantKnowledge baseLive chat widgetShared inboxUnified social inbox
    Visit websiteMore about Crisp

  3. Tidio

    4.8(4.8K) · App Store

    Tidio is a customer service tool that combines a website live chat widget, a multichannel inbox and ticketing with Lyro, an AI agent that answers common questions from your help content. Visual chatbot flows can greet visitors, recover abandoned carts or collect leads. It integrates with Shopify, WordPress, Wix and other platforms, and mainly targets small businesses and online stores.

    8 Tidio alternatives

    Pros

    • Easy to install on Shopify, WordPress and Wix stores
    • Lyro AI agent answers common questions from your help content
    • Visual chatbot flows for lead capture and abandoned carts

    Cons

    • AI and chatbot usage limits can push costs up quickly
    • Free plan becomes tight for a growing store
    • Reporting is basic for larger support teams
    Cost / License
    FreemiumProprietary
    Categories
    Customer Support & Live Chat
    Platforms
    WebiPhoneAndroid
    Features
    AI chatbotIntegrationsLive chat widgetTicketingUnified social inbox
    Visit websiteMore about Tidio

  4. Chatwoot

    37.7Kstars

    Chatwoot is an open-source customer engagement platform positioned as an alternative to Intercom and Zendesk. It unifies website live chat, email, WhatsApp, Facebook, Instagram, Telegram and SMS in one shared inbox, with a help center, canned responses, automation rules and an AI assistant called Captain. Teams can self-host it for free or use the paid cloud version.

    11 Chatwoot alternatives

    Pros

    • Open source and free to self-host, keeping conversations on your servers
    • One inbox for chat, email, WhatsApp, social channels and SMS
    • Includes a help center, canned responses and automation rules

    Cons

    • Self-hosting requires maintaining the server, updates and integrations
    • Reporting and workflows are less deep than in Zendesk or Intercom
    Cost / License
    FreemiumOpen source
    Categories
    Customer Support & Live Chat
    Platforms
    WebiPhoneAndroidSelf-hosted
    Features
    AI chatbotAPI accessKnowledge baseLive chat widgetShared inboxUnified social inbox
    Visit websiteMore about Chatwoot