Open source Chatwoot alternatives

All Chatwoot alternatives

1. 

   

   Rocket.Chat

   4.4(3.7K) · App StoreLike

   Rocket.Chat is an open-source communications platform that can be self-hosted or used as a cloud service. Besides team channels, threads, direct messages and calls, it includes an omnichannel module that routes website chat, email and messaging apps to support agents. Its marketplace and APIs let organizations customize it heavily, and self-hosting suits teams with strict data residency needs.

   9 Rocket.Chat alternatives

   Pros

   • Omnichannel module routes website chat, email and messaging apps
   • Self-hostable open source platform for strict data residency needs
   • Marketplace and APIs allow deep customization

   Cons

   • Self-hosted setups require regular maintenance and upgrades
   • Some features are reserved for paid editions
   • The wide range of settings makes administration complex

   Cost / License

   FreemiumOpen source

   Categories

   Team ChatCustomer Support & Live Chat

   Platforms

   WebWindowsMacLinuxiPhoneAndroidSelf-hosted

   Features

   API accessChannelsIntegrationsLive chat widgetThreaded conversationsVoice and video calls

   Visit websiteMore about Rocket.Chat