Crisp vs Help Scout
A side-by-side comparison of Crisp and Help Scout.
| Visit website | Visit website | |
|---|---|---|
| Description | Multichannel customer messaging and live chat from France | Shared inbox and help center for customer support teams |
| Pricing | FreemiumProprietary | FreemiumProprietary |
| Developer | Crisp | Help Scout |
| Ratings | 4.7(3.8K) · App Store | 4.2(323) · App Store |
| Platforms | ||
| Web | ||
| Windows | ||
| Mac | ||
| iPhone | ||
| Android | ||
| Features | ||
| AI chatbot | ||
| GDPR compliant | ||
| Knowledge base | ||
| Live chat widget | ||
| Shared inbox | ||
| Unified social inbox | ||
| AI assistant | ||
| Analytics | ||
| Integrations | ||
Alternatives to both Crisp and Help Scout

Freshdesk
Help desk ticketing software from Freshworks
4.5(3K) · App StoreFree plan for small teams with core ticketing
Freemium12 alternatives
Intercom
Customer service platform built around an AI agent
2.1(172) · App StoreFin AI agent answers questions from your support content
Free trial12 alternatives
Zendesk
Customer service software with ticketing and AI agents
4.5(4.2K) · App StoreMature ticketing that handles email, chat, phone and social at scale
Free trial12 alternatives
Chatwoot
Open-source omnichannel support desk and live chat
37.7KstarsOpen source and free to self-host, keeping conversations on your servers
FreemiumOpen source11 alternatives