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Tidio vs Zendesk
A side-by-side comparison of Tidio and Zendesk.
| Visit website | Visit website | |
|---|---|---|
| Description | Live chat and AI agent for online stores and small businesses | Customer service software with ticketing and AI agents |
| Pricing | FreemiumProprietary | Free trialProprietary |
| Developer | Tidio | Zendesk |
| Ratings | 4.8(4.8K) · App Store | 4.5(4.2K) · App Store |
| Platforms | ||
| Web | ||
| iPhone | ||
| Android | ||
| Features | ||
| AI chatbot | ||
| Integrations | ||
| Live chat widget | ||
| Ticketing | ||
| Unified social inbox | ||
| AI agents | ||
| Analytics | ||
| Built-in automations | ||
| Knowledge base | ||
Alternatives to both Tidio and Zendesk
Freshdesk
Help desk ticketing software from Freshworks
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Intercom
Customer service platform built around an AI agent
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tawk.to
Free live chat widget with ticketing and a knowledge base
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Gorgias
Help desk and AI agent built for e-commerce brands
Order details appear next to each ticket for Shopify stores
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Chatwoot
Open-source omnichannel support desk and live chat
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Crisp
Multichannel customer messaging and live chat from France
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