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Chatwoot vs Freshdesk
A side-by-side comparison of Chatwoot and Freshdesk.
| Visit website | Visit website | |
|---|---|---|
| Description | Open-source omnichannel support desk and live chat | Help desk ticketing software from Freshworks |
| Pricing | FreemiumOpen source(MIT) | FreemiumProprietary |
| Developer | Chatwoot | Freshworks |
| Ratings | 37.7Kstars | 4.5(3K) · App Store |
| Platforms | ||
| Web | ||
| iPhone | ||
| Android | ||
| Self-hosted | ||
| Features | ||
| AI chatbot | ||
| API access | ||
| Knowledge base | ||
| Live chat widget | ||
| Shared inbox | ||
| Unified social inbox | ||
| AI assistant | ||
| Analytics | ||
| Built-in automations | ||
| Integrations | ||
| Ticketing | ||
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