Freshsales alternatives
Top CRM like Freshsales
All Freshsales alternatives
HubSpot is a customer platform built around a free CRM, with paid hubs for marketing automation, sales engagement, customer service, content management and operations. Contacts, deals, emails and support tickets share one record, and the Breeze AI tools help with writing, research and agents. It suits small and mid-sized companies that want marketing, sales and support in a single system.
12 HubSpot alternativesPros
- Free CRM that covers contacts, deals and basic email tracking
- Marketing, sales and service share one customer record
- Large integration marketplace and extensive free training via HubSpot Academy
Cons
- Costs rise steeply once you need Professional-tier features
- Marketing pricing grows with the number of marketing contacts
- Upper tiers can involve onboarding fees and annual contracts
Cost / LicenseFreemiumProprietaryZoho CRM is a cloud CRM for managing leads, contacts, deals and sales processes, with workflow automation, territory management, forecasting and the Zia AI assistant. It is highly customizable without code and connects natively to the many other Zoho apps for email, support, finance and analytics. A free edition covers very small teams, and paid editions scale to larger organizations.
9 Zoho CRM alternativesPros
- Deep no-code customization of modules, fields and workflows
- Connects natively to the wider Zoho suite for email, support and finance
- Free edition for very small teams, with paid editions that scale up
Cons
- Interface and settings can feel overwhelming at first
- Third-party integrations are less polished than Zoho’s own apps
- Getting the most out of it often means adopting more Zoho apps
Cost / LicenseFreemiumProprietaryCategoriesPipedrive is a sales CRM designed around a visual pipeline where deals move through stages, keeping salespeople focused on the next action for each opportunity. It includes email sync and tracking, activity scheduling, workflow automation, forecasting and an AI sales assistant, with add-ons for lead generation and documents. It targets small and mid-sized sales teams that want a CRM they can adopt quickly.
11 Pipedrive alternativesPros
- Visual pipeline makes it easy to see where every deal stands
- Quick to set up, so small sales teams adopt it fast
- Activity reminders keep salespeople focused on the next action
Cons
- Lead generation and document tools are sold as add-ons
- Little built-in marketing or support compared with all-in-one suites
- Reporting can feel limited for complex, multi-team sales processes
Cost / LicenseFree trialProprietaryCategoriesSalesforce is a cloud CRM platform used mainly by mid-sized and large organizations, with Sales Cloud for pipelines and forecasting, Service Cloud for support and many other clouds and add-ons. It is highly customizable through objects, workflows and code, and the AppExchange marketplace adds a wide range of integrations. Agentforce brings AI agents that can act on CRM data.
9 Salesforce alternativesPros
- Customizable down to objects, workflows and code for any sales process
- AppExchange offers integrations for almost every business tool
- Scales from mid-sized teams to the largest global organizations
Cons
- Steep learning curve that often calls for dedicated admins or consultants
- High per-user cost, with many capabilities sold as add-ons
- Overkill for small teams with simple sales processes
Cost / LicenseFree trialProprietaryCategoriesClose is a CRM built for inside sales teams that spend their day on the phone and in email. Calling, power dialing, SMS, email sequences and meeting notes live inside the CRM, so reps rarely need separate tools, and every interaction is logged automatically. It targets startups and small businesses with high-volume outbound or inbound sales processes.
8 Close alternativesPros
- Calling, power dialing, SMS and email built into the CRM
- Every call and email is logged automatically
- Email sequences keep outbound follow-ups on track
Cons
- No free plan, only a trial
- Less suited to complex enterprise sales or marketing automation
Cost / LicenseFree trialProprietaryCategoriesCopper is a CRM built for teams that live in Google Workspace. A Chrome extension shows contacts, deals and tasks directly in Gmail, and it syncs with Google Calendar, Drive and Sheets to log activity without manual data entry. It offers pipelines, workflow automation and reporting, and suits small businesses and agencies managing relationships rather than high-volume sales.
8 Copper alternativesPros
- Works inside Gmail through a Chrome extension, so contacts sit next to email
- Syncs with Google Calendar, Drive and Sheets to log activity automatically
- Clean interface that small teams can adopt with little training
Cons
- Much less useful for teams that don’t run on Google Workspace
- Reporting and customization are shallower than in larger CRMs
- No free plan, and advanced automation sits on higher tiers
Cost / LicenseFree trialProprietaryCategoriesPlatformsAttio is a modern CRM that builds itself from your email and calendar, then lets you model any kind of relationship data with custom objects, attributes and views. It offers real-time collaboration, workflow automation, reporting and an API, and is aimed at startups, investors and teams that find traditional CRMs rigid.
11 Attio alternativesPros
- Builds itself automatically from your email and calendar
- Custom objects and views adapt to almost any data model
- Modern, fast interface with real-time collaboration
Cons
- Its flexibility means more setup than an opinionated CRM
- Advanced features and higher limits require paid plans
Cost / LicenseFreemiumProprietaryCategoriesPlatformsSuiteCRM is an open source CRM maintained by SalesAgility, originally forked from SugarCRM Community Edition. It covers sales, marketing campaigns, customer service cases, quotes and workflows, and because it is self-hosted you keep complete control over data and code. Organizations with in-house IT or an implementation partner choose it to avoid depending on a single vendor.
7 SuiteCRM alternativesPros
- Free and open source, with full control over data and code
- Covers sales, campaigns, support cases and quotes in one system
- No vendor lock-in, since you choose the hosting and the partner
Cons
- Needs a server and technical skills to install, secure and update
- Interface feels dated next to modern cloud CRMs
- Upgrades and custom modules can take real development effort
Cost / LicenseFreeOpen sourceCategoriesPlatforms
Freshsales vs its alternatives at a glance
Pricing, platforms and the key features of Freshsales, compared with its most popular alternatives.
| App | Pricing | Platforms | AI assistant | Built-in automations | Contact management | Email tracking | Pipeline management |
|---|---|---|---|---|---|---|---|
 Freshsales | Free trial | Web, iPhone, Android | |||||
 HubSpot | Freemium | Web, iPhone, Android | |||||
 Zoho CRM | Freemium | Web, iPhone, Android | |||||
 Pipedrive | Free trial | Web, iPhone, Android | |||||
 Salesforce | Free trial | Web, iPhone, Android | |||||
 Close | Free trial | Web, Windows, Mac |
Freshsales alternatives: frequently asked questions
What is the best alternative to Freshsales?
The most popular alternative to Freshsales is HubSpot: CRM platform with marketing, sales and service tools on one database. Other great alternatives are Zoho CRM, Pipedrive, Salesforce, and Close.
Is there a free alternative to Freshsales?
Yes, 4 alternatives are free or have a free plan, including HubSpot, Zoho CRM, Attio, and SuiteCRM.
Is there an open source alternative to Freshsales?
Yes, one open source alternative is listed: SuiteCRM.
Is Freshsales free?
Freshsales is a paid app that offers a free trial.
Compare Freshsales with its alternatives
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