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Salesforce alternatives

Top CRM like Salesforce

The most popular alternative to Salesforce is HubSpot, which has a free version. Other great alternatives to Salesforce are Zoho CRM, Pipedrive, Freshsales, and Attio.

Most alternatives to Salesforce are in the CRM category, compared here by price, platform and features.

Salesforce alternatives
AllFreeOpen source
9 apps

All Salesforce alternatives

  1. HubSpot is a customer platform built around a free CRM, with paid hubs for marketing automation, sales engagement, customer service, content management and operations. Contacts, deals, emails and support tickets share one record, and the Breeze AI tools help with writing, research and agents. It suits small and mid-sized companies that want marketing, sales and support in a single system.

    12 HubSpot alternatives

    Pros

    • Free CRM that covers contacts, deals and basic email tracking
    • Marketing, sales and service share one customer record
    • Large integration marketplace and extensive free training via HubSpot Academy

    Cons

    • Costs rise steeply once you need Professional-tier features
    • Marketing pricing grows with the number of marketing contacts
    • Upper tiers can involve onboarding fees and annual contracts
    Cost / License
    FreemiumProprietary
  2. Zoho CRM is a cloud CRM for managing leads, contacts, deals and sales processes, with workflow automation, territory management, forecasting and the Zia AI assistant. It is highly customizable without code and connects natively to the many other Zoho apps for email, support, finance and analytics. A free edition covers very small teams, and paid editions scale to larger organizations.

    9 Zoho CRM alternatives

    Pros

    • Deep no-code customization of modules, fields and workflows
    • Connects natively to the wider Zoho suite for email, support and finance
    • Free edition for very small teams, with paid editions that scale up

    Cons

    • Interface and settings can feel overwhelming at first
    • Third-party integrations are less polished than Zoho’s own apps
    • Getting the most out of it often means adopting more Zoho apps
    Cost / License
    FreemiumProprietary
    Categories
  3. Pipedrive is a sales CRM designed around a visual pipeline where deals move through stages, keeping salespeople focused on the next action for each opportunity. It includes email sync and tracking, activity scheduling, workflow automation, forecasting and an AI sales assistant, with add-ons for lead generation and documents. It targets small and mid-sized sales teams that want a CRM they can adopt quickly.

    11 Pipedrive alternatives

    Pros

    • Visual pipeline makes it easy to see where every deal stands
    • Quick to set up, so small sales teams adopt it fast
    • Activity reminders keep salespeople focused on the next action

    Cons

    • Lead generation and document tools are sold as add-ons
    • Little built-in marketing or support compared with all-in-one suites
    • Reporting can feel limited for complex, multi-team sales processes
    Cost / License
    Free trialProprietary
    Categories
  4. Freshsales is the sales CRM from Freshworks, offering contact and account management, visual deal pipelines, built-in email and phone, and workflow automation. Its Freddy AI assistant scores leads, surfaces deal insights and suggests next steps. It integrates closely with Freshdesk and other Freshworks products, which suits companies that want sales and support from the same vendor.

    8 Freshsales alternatives

    Pros

    • Built-in phone and email keep sales conversations in one place
    • Freddy AI scores leads and suggests next steps on deals
    • Pairs naturally with Freshdesk for teams wanting sales and support together

    Cons

    • Key AI and automation features are reserved for higher tiers
    • Smaller integration marketplace than HubSpot or Salesforce
    Cost / License
    Free trialProprietary
    Categories
  5. Attio

    Attio is a modern CRM that builds itself from your email and calendar, then lets you model any kind of relationship data with custom objects, attributes and views. It offers real-time collaboration, workflow automation, reporting and an API, and is aimed at startups, investors and teams that find traditional CRMs rigid.

    11 Attio alternatives

    Pros

    • Builds itself automatically from your email and calendar
    • Custom objects and views adapt to almost any data model
    • Modern, fast interface with real-time collaboration

    Cons

    • Its flexibility means more setup than an opinionated CRM
    • Advanced features and higher limits require paid plans
    Cost / License
    FreemiumProprietary
    Categories
    Platforms
  6. Close

    Close is a CRM built for inside sales teams that spend their day on the phone and in email. Calling, power dialing, SMS, email sequences and meeting notes live inside the CRM, so reps rarely need separate tools, and every interaction is logged automatically. It targets startups and small businesses with high-volume outbound or inbound sales processes.

    8 Close alternatives

    Pros

    • Calling, power dialing, SMS and email built into the CRM
    • Every call and email is logged automatically
    • Email sequences keep outbound follow-ups on track

    Cons

    • No free plan, only a trial
    • Less suited to complex enterprise sales or marketing automation
    Cost / License
    Free trialProprietary
    Categories
    Platforms
  7. SuiteCRM is an open source CRM maintained by SalesAgility, originally forked from SugarCRM Community Edition. It covers sales, marketing campaigns, customer service cases, quotes and workflows, and because it is self-hosted you keep complete control over data and code. Organizations with in-house IT or an implementation partner choose it to avoid depending on a single vendor.

    7 SuiteCRM alternatives

    Pros

    • Free and open source, with full control over data and code
    • Covers sales, campaigns, support cases and quotes in one system
    • No vendor lock-in, since you choose the hosting and the partner

    Cons

    • Needs a server and technical skills to install, secure and update
    • Interface feels dated next to modern cloud CRMs
    • Upgrades and custom modules can take real development effort
    Cost / License
    FreeOpen source
    Categories
    Platforms
  8. Copper is a CRM built for teams that live in Google Workspace. A Chrome extension shows contacts, deals and tasks directly in Gmail, and it syncs with Google Calendar, Drive and Sheets to log activity without manual data entry. It offers pipelines, workflow automation and reporting, and suits small businesses and agencies managing relationships rather than high-volume sales.

    8 Copper alternatives

    Pros

    • Works inside Gmail through a Chrome extension, so contacts sit next to email
    • Syncs with Google Calendar, Drive and Sheets to log activity automatically
    • Clean interface that small teams can adopt with little training

    Cons

    • Much less useful for teams that don’t run on Google Workspace
    • Reporting and customization are shallower than in larger CRMs
    • No free plan, and advanced automation sits on higher tiers
    Cost / License
    Free trialProprietary
    Categories
  9. Twenty is an open source CRM positioned as a community-driven alternative to Salesforce, with a modern interface inspired by tools like Notion and Airtable. You can define custom objects and fields, work in table and kanban views, automate tasks with workflows and connect other tools through GraphQL and REST APIs. It can be self-hosted or used through the company's cloud offering.

    7 Twenty alternatives

    Pros

    • Modern, Notion-like interface with table and kanban views
    • Custom objects and fields adapt the data model to your business
    • Open source with GraphQL and REST APIs, self-hosted or in the cloud

    Cons

    • Young product with fewer integrations than established CRMs
    • Some advanced sales features of mature CRMs are still missing
    • Self-hosting means handling deployment and updates yourself
    Cost / License
    FreemiumOpen source
    Categories

Salesforce vs its alternatives at a glance

Pricing, platforms and the key features of Salesforce, compared with its most popular alternatives.

Salesforce vs its alternatives at a glance
AppPricingPlatformsAI agentsAPI accessBuilt-in automationsContact managementIntegrations
SalesforceFree trialWeb, iPhone, Android
HubSpotFreemiumWeb, iPhone, Android
Zoho CRMFreemiumWeb, iPhone, Android
PipedriveFree trialWeb, iPhone, Android
FreshsalesFree trialWeb, iPhone, Android
AttioFreemiumWeb

Salesforce alternatives: frequently asked questions

What is the best alternative to Salesforce?

The most popular alternative to Salesforce is HubSpot: CRM platform with marketing, sales and service tools on one database. Other great alternatives are Zoho CRM, Pipedrive, Freshsales, and Attio.

Is there a free alternative to Salesforce?

Yes, 5 alternatives are free or have a free plan, including HubSpot, Zoho CRM, Attio, and SuiteCRM.

Is there an open source alternative to Salesforce?

Yes, 2 open source alternatives are listed, including SuiteCRM and Twenty.

Is Salesforce free?

Salesforce is a paid app that offers a free trial.

Compare Salesforce with its alternatives

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