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Freshdesk vs Intercom
A side-by-side comparison of Freshdesk and Intercom.
| Visit website | Visit website | |
|---|---|---|
| Description | Help desk ticketing software from Freshworks | Customer service platform built around an AI agent |
| Pricing | FreemiumProprietary | Free trialProprietary |
| Developer | Freshworks | Intercom |
| Ratings | 4.5(3K) · App Store | 2.1(172) · App Store |
| Platforms | ||
| Web | ||
| iPhone | ||
| Android | ||
| Features | ||
| AI assistant | ||
| Analytics | ||
| Built-in automations | ||
| Integrations | ||
| Knowledge base | ||
| Ticketing | ||
| AI agents | ||
| AI chatbot | ||
| Live chat widget | ||
| Shared inbox | ||
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