Skip to content
Alternatives.toolsSubmit a tool
tawk.to logo

Free tawk.to alternatives

Top Customer Support & Live Chat like tawk.to

The most popular alternative to tawk.to is Tidio, which has a free version. Other great alternatives to tawk.to are Crisp, Chatwoot, Freshdesk, and Zoho Desk.

Most alternatives to tawk.to are in the Customer Support & Live Chat category, compared here by price, platform and features.

tawk.to alternatives
AllFreeOpen source
5 apps

All tawk.to alternatives

  1. Tidio

    4.8(4.8K) · App Store

    Tidio is a customer service tool that combines a website live chat widget, a multichannel inbox and ticketing with Lyro, an AI agent that answers common questions from your help content. Visual chatbot flows can greet visitors, recover abandoned carts or collect leads. It integrates with Shopify, WordPress, Wix and other platforms, and mainly targets small businesses and online stores.

    8 Tidio alternatives

    Pros

    • Easy to install on Shopify, WordPress and Wix stores
    • Lyro AI agent answers common questions from your help content
    • Visual chatbot flows for lead capture and abandoned carts

    Cons

    • AI and chatbot usage limits can push costs up quickly
    • Free plan becomes tight for a growing store
    • Reporting is basic for larger support teams
    Cost / License
    FreemiumProprietary
    Categories
    Customer Support & Live Chat
    Platforms
    WebiPhoneAndroid
    Features
    AI chatbotIntegrationsLive chat widgetTicketingUnified social inbox
    Visit websiteMore about Tidio

  2. Crisp

    4.7(3.8K) · App Store

    Crisp is a French customer messaging platform that gathers website chat, email, WhatsApp, Instagram, Messenger and other channels into one shared inbox. It includes a chatbot builder, AI answers based on your own content, a knowledge base, email campaigns and a status page. A free plan covers basic live chat, and paid plans add automation, AI features and more channels.

    8 Crisp alternatives

    Pros

    • Shared inbox for chat, email, WhatsApp, Instagram and Messenger
    • Bundles a knowledge base, email campaigns and a status page
    • French company with a GDPR-minded approach to customer data

    Cons

    • Free plan is limited to basic chat, while AI and automation need paid plans
    • Reporting is lighter than in help desks built for large enterprises
    Cost / License
    FreemiumProprietary
    Categories
    Customer Support & Live Chat
    Platforms
    WebWindowsMaciPhoneAndroid
    Features
    AI chatbotGDPR compliantKnowledge baseLive chat widgetShared inboxUnified social inbox
    Visit websiteMore about Crisp

  3. Chatwoot

    37.7Kstars

    Chatwoot is an open-source customer engagement platform positioned as an alternative to Intercom and Zendesk. It unifies website live chat, email, WhatsApp, Facebook, Instagram, Telegram and SMS in one shared inbox, with a help center, canned responses, automation rules and an AI assistant called Captain. Teams can self-host it for free or use the paid cloud version.

    11 Chatwoot alternatives

    Pros

    • Open source and free to self-host, keeping conversations on your servers
    • One inbox for chat, email, WhatsApp, social channels and SMS
    • Includes a help center, canned responses and automation rules

    Cons

    • Self-hosting requires maintaining the server, updates and integrations
    • Reporting and workflows are less deep than in Zendesk or Intercom
    Cost / License
    FreemiumOpen source
    Categories
    Customer Support & Live Chat
    Platforms
    WebiPhoneAndroidSelf-hosted
    Features
    AI chatbotAPI accessKnowledge baseLive chat widgetShared inboxUnified social inbox
    Visit websiteMore about Chatwoot

  4. Freshdesk

    4.5(3K) · App Store

    Freshdesk is a help desk tool from Freshworks that turns emails, web forms, chats, calls and social messages into tickets for support teams. It includes a knowledge base, SLA management, automations, collision detection and reporting, plus Freddy AI for suggested replies and self-service bots. A free plan covers small teams, and it connects with Freshworks' CRM and other business apps.

    12 Freshdesk alternatives

    Pros

    • Free plan for small teams with core ticketing
    • Turns email, forms, chat, calls and social messages into tickets
    • SLA rules, collision detection and automations for busy teams

    Cons

    • AI features and advanced automation cost extra or need top tiers
    • Admin settings get complex as workflows grow
    Cost / License
    FreemiumProprietary
    Categories
    Customer Support & Live Chat
    Platforms
    WebiPhoneAndroid
    Features
    AI assistantAnalyticsBuilt-in automationsIntegrationsKnowledge baseTicketing
    Visit websiteMore about Freshdesk

  5. Zoho Desk

    4.7(1.6K) · App Store

    Zoho Desk is a help desk application from Zoho that manages customer requests from email, phone, chat, social media and web forms as tickets. It offers a self-service knowledge base, SLA rules, workflow automation, analytics and Zia, an AI assistant that suggests answers and detects customer sentiment. It integrates tightly with Zoho CRM and has a free plan for small teams.

    10 Zoho Desk alternatives

    Pros

    • Tight integration with Zoho CRM shows customer context on tickets
    • Zia suggests answers and detects customer sentiment
    • Free plan for small teams, with paid tiers for SLAs and automation

    Cons

    • Interface feels busy, with many settings to learn
    • Works best when you already use other Zoho apps
    Cost / License
    FreemiumProprietary
    Categories
    Customer Support & Live Chat
    Platforms
    WebiPhoneAndroid
    Features
    AI assistantAnalyticsBuilt-in automationsIntegrationsKnowledge baseTicketing
    Visit websiteMore about Zoho Desk

tawk.to vs its alternatives at a glance

Pricing, platforms and the key features of tawk.to, compared with its most popular alternatives.

tawk.to vs its alternatives at a glance
AppPricingPlatformsAnalyticsKnowledge baseLive chat widgetTicketing
tawk.toFreemiumWeb, Windows, Mac, iPhone, Android
TidioFreemiumWeb, iPhone, Android
CrispFreemiumWeb, Windows, Mac, iPhone, Android
ChatwootFreemiumOpen sourceWeb, iPhone, Android, Self-hosted
FreshdeskFreemiumWeb, iPhone, Android
Zoho DeskFreemiumWeb, iPhone, Android

tawk.to alternatives: frequently asked questions

What is the best alternative to tawk.to?

The most popular alternative to tawk.to is Tidio: Live chat and AI agent for online stores and small businesses. Other great alternatives are Crisp, Chatwoot, Freshdesk, and Zoho Desk.

Is there a free alternative to tawk.to?

Yes, 5 alternatives are free or have a free plan, including Tidio, Crisp, Chatwoot, and Freshdesk.

Is there an open source alternative to tawk.to?

Yes, one open source alternative is listed: Chatwoot.

Is tawk.to free?

tawk.to has a free plan, with paid plans that unlock more features.

Compare tawk.to with its alternatives

Sponsored listings and products made by the publisher of this site are always labeled. How we rank · Know a good alternative? Submit it